List of quotes from Peter Drucker
"Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. "
by Peter Drucker
"Unless commitment is made, there are only promises and hopes... but no plans. "
by Peter Drucker
"Management is doing things right; leadership is doing the right things. "
by Peter Drucker
"In all recorded history there has not been one economist who has had to worry about where the next meal would come from. "
by Peter Drucker
"So much of what we call management consists in making it difficult for people to work. "
by Peter Drucker
"Plans are only good intentions unless they immediately degenerate into hard work. "
by Peter Drucker
"The computer is a moron. "
by Peter Drucker
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